Frequently Asked Questions | Fraud Hotline
Everything you need to know about Fraud Hotline.
Q: WHY SHOULD MY ORGANIZATION SUBSCRIBE TO FRAUD HOTLINE?
A: Fraud Hotline is an affordable, anonymous, and confidential reporting service for potential fraud, ethical concerns, and misconduct. Our clients value integrity and transparency, and they use our service to demonstrate their commitment to ethical practices.
Unlike other providers that charge based on employee count or annual revenue, Fraud Hotline charges a flat annual fee with no hidden costs or upselling. You pay one price and receive full access to our services.
According to the Association of Certified Fraud Examiners’ Report on Occupational Fraud and Abuse, “proactive detection measures, such as hotlines, are vital in catching frauds early and limiting their losses.”
We also believe in supporting mission-driven work, which is why we offer a 50% discount to all nonprofit organizations.
Q: HOW DO I SUBMIT A REPORT?
A: Reports may be submitted 24-hours a day using our secure website form or via our toll-free voicemail number. You must have your company code to submit a report. Your company code can be found on your workplace poster or in correspondence from your organization regarding the service.
Q: WHO RECEIVES THE REPORTS?
A: Only the individuals your organization designates, such as a manager, executive, or board member, will receive a copy of the report. Reports are emailed directly and include only the information provided by the reporter and the date of submission.
Fraud Hotline does not verify or investigate reports. It is the organization’s responsibility to take action. Please refer to our Terms of Use for more information.
Q: WHAT MATERIALS WILL MY ORGANIZATION RECEIVE?
A: Organizations register for our services online and may designate up to three individuals to receive confidential copies via email of their organization’s reports. In addition, organizations will receive an information package including a workplace poster, unique company code, and electronic versions of materials to share via email. Employers may maintain their contact information and update the report recipients using their online account login.
Q: I HAVE NOT RECEIVED ANY REPORTS, DO I REALLY NEED A FRAUD HOTLINE?
A: Fraud, ethical issues, or other concerns can arise at any time. Although you may have not yet received a report from your employees, volunteers, board members, or others within the organization, it does not mean that you will not receive one in the future. Simply having Fraud Hotline serves as a “perceived control” that may discourage unwanted behavior within your organization.